General Questions

Does Cart2Cart migrate currencies?

Currency Migration with Cart2Cart

Because of technical peculiarities, Cart2Cart doesn’t support direct migration of currencies. All product and order totals will have prices set in the default currency established in your Target cart, regardless of what currency is set in the Source cart. This means that while the data itself will be migrated, the specific currency symbols and values will be converted to match the target store's default currency.

For example, if you're migrating from a store using USD and EUR to a store with EUR as the default, all prices will be converted to EUR using the exchange rate at the time of import. However, it's important to note that the historical exchange rates are not migrated.

Important Note for Magento Migrations: When migrating *to* Magento, Cart2Cart can migrate exchange rates, providing more accurate currency conversions within your new Magento store. Please contact our support team or your migration expert to ensure this option is properly configured.

To avoid confusion for your customers, it's recommended to clearly communicate the default currency of your target store. You may also need to adjust pricing after the migration to reflect any significant exchange rate fluctuations.

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