General Questions

How to create FTP access with the help of cPanel?

How to Create FTP Access for Your Data Migration

FTP (File Transfer Protocol) accounts provide secure access to your online store's files, which is often necessary for a successful data migration. This allows services like Cart2Cart to directly access and transfer your store's data. To create FTP access using cPanel, follow these steps:

    1. Log in to your website's cPanel.
    2. In the "Files" section, click "FTP Accounts."
cPanel FTP Accounts Interface for Data Migration
    1. To log in to your account via FTP, enter your website's domain as the FTP host, along with the username and password you created. It's crucial to use strong passwords. Consider using cPanel's "Password Generator" for a secure password.
FTP Login Details for Data Migration
    1. In the "Directory" field, cPanel might automatically suggest a directory based on the FTP username. This is often incorrect. You should delete everything in this field *after* your store's root folder. Common root folders are public_html, httpdocs, htdocs, or html.
Setting the Correct FTP Directory for Data Migration
  1. The FTP quota determines the maximum bandwidth the FTP user can utilize. When creating an FTP account for data migration, it is recommended to set the quota to "Unlimited" to allow unrestricted bandwidth usage for the cPanel account.
  2. Click "Create FTP Account."

Once you have created the FTP account, you can provide the credentials to Cart2Cart to initiate the data migration process.

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