How can we help you?

How can I switch domain name after the migration?

Cart2Cart doesn’t provide domain switching services directly. However, this guide outlines common scenarios and steps to switch your domain name after completing your shopping cart migration.

First, let's define two key terms:

• DNS (Domain Name System): A system that translates domain names into IP addresses, allowing browsers to connect to the correct web server.
• NS (Name Server): A server that responds to queries about the location of a domain name's services. Websites typically have multiple name servers.

Here are three common scenarios you might encounter after your automated migration:

1. Both your source and target stores are hosted by the same provider, using the same domain, but the target store is in a subdirectory.
2. Both stores are hosted by the same provider, but each has a different domain name.
3. The source and target stores are hosted by different providers with different domain names.

Switching Domains After Data Migration: Common Scenarios

Scenario 1: Same Provider, Same Domain (Target Store in Subdirectory)

This is the simplest scenario. Both stores are hosted by the same provider under the same domain, with the target store located in a subdirectory.

For example: source store is source.com, and the target is source.com/target-store.

1. Log in to your FTP.

1. Rename your source store directory (e.g., source.com to abcd.com).

1. Create a new folder with the original name of your source store directory (source.com).

1. Move all data from the target-store folder (abcd.com/target-store) to the newly created folder (source.com).

Scenario 2: Same Provider, Different Domains

If both stores are with the same provider but have different domain names:

1. Log in to your FTP.
2. Rename your source store directory.
3. Once the source store name is available, rename your target store folder to the original name of your source store directory.

The domain switch is complete; your target store now uses the source store's domain name.

Scenario 3: Different Providers, Different Domains

Important: Switching domains with different providers may cause your target store to be temporarily unavailable for 24-72 hours.

Follow these steps to switch domains between different providers:

1. Log in to your domain registrar or hosting provider's admin panel.
2. Navigate to the Domains menu (name may vary depending on the provider).

1. Select the domain you want to modify.

1. In the domain management menu, find the option to manage DNS records or Name Servers.

1. Enter the new name servers provided by your new hosting provider.

1. Save the changes.

Troubleshooting Domain Switching After Data Migration

Here are common reasons why your domain might still point to the old store after a data migration:

1. Old DNS information hasn't been removed from your domain details. Solution: Update your domain details to point to the DNS servers of your new hosting provider.
2. Your previous hosting provider still has your domain details in their DNS. Solution: Contact your previous hosting provider and request they remove the domain information.
3. DNS changes haven't propagated across the internet. Solution: Allow up to 72 hours for DNS propagation. If the issue persists, contact your hosting providers.

Need help with your eCommerce data migration? Schedule a call with a migration expert or start your free demo today!