What is order statuses mapping?

Cart2Cart allows to map (or, in other words, match) order statuses on the source shopping cart with the corresponding ones on the target cart. This is called “order status mapping” and is used to migrate order data properly.

Typical examples of order statuses are: pending payment, delivered, cancelled, refunded etc.

Why order status mapping is necessary?

Each shopping cart platform has its own default order statuses, plus many platforms allow creating custom order statuses. It is likely that order statuses on your Source and Target platform will not be completely identical. In this case, order status mapping lets you indicate how you want to migrate orders with specific statuses.

For example, “Completed” order status on your source cart can be matched to “Delivered” status on the Target platform. This way, when the migration is complete, all orders which had “Completed” status on your source platform will have the “Delivered” status on the target one.

If your target shopping cart lacks certain order statuses, they can be created using the target store Admin panel before moving on with your migration. You can name order statuses on the target shopping cart according to your needs - either exactly corresponding to those within your current cart or in a different way. Whatever variant you choose, order status mapping gives you control over how your orders will be migrated to avoid any confusion after the migration.

How to map order statuses?

1.If needed, create the desired order statuses on your Target store.

2. In the Migration Wizard, make sure you select Customers and Orders to be migrated (this step is available after the connection between your stores has been established).

3.You’ll be prompted to perform data mapping. Click the blue icon next to Order Status Mapping in the Migration Wizard to expand the section.

4.When done, click Next to proceed with your Migration setup.

Posted in: General Questions