General Questions

How can I securely send my store admin access or FTP access details to Cart2Cart support?

How can I securely send my store admin access or FTP access details to Cart2Cart for eCommerce data migration?

At Cart2Cart, we understand the importance of securely handling your store's access details during the eCommerce data migration process. To ensure the safety of your information, we provide secure forms for submitting your store credentials. Please select the appropriate form based on the type of access you need to provide. If you are unsure which access details are required, please contact our support team for assistance.

Source Store: This is your current online store that you're migrating *from*.

Target Store: This is the new online store you're migrating *to*.

For comprehensive access, provide details for both your Source and Target store admin and FTP.

Important Reminders:

  1. Ensure the provided FTP accounts have permissions to upload new files.
  2. Include the email address you used for Cart2Cart registration and your migration ID.
  3. Reset your passwords after the migration is successfully completed.

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