How can we help you?

General Questions

What if migration was interrupted?

We strongly recommend to try the DEMO migration before implementing payments or live migrations. You will be able to check the migration performance for limited number of items.

If the Migration does not work for you, please contact our support team. Our technical engineers will investigate the issue and provide you with relevant solutions.

The main reasons of migration interruption can be the following:

- the connection to your store was interrupted or not available;

- the issue occurred with your Source/Target Database;

- you were trying to proceed with two or more migration at the same time for the same stores;

- Bridge.php file was deleted during the migration process.

Ready to migrate to Your New Dream Store

Automated migration

Just set up the migration and choose the entities to move – the service will do the rest.

Data Migration Service Package

Delegate the job to the highly-skilled migration experts and get the job done.