General Questions

Where do I find my Migration ID and Ticket ID?

Where Do I Find My Migration ID and Ticket ID?

Let's clarify where you can locate your Migration ID and Ticket ID when using Cart2Cart's data migration service.

Finding Your Migration ID for Data Migration

Your Migration ID is essential for tracking and managing your data migration process. You can find it in your Migrations List within the Cart2Cart interface.

To locate it, simply navigate to your Migrations List. You'll see the Migration ID displayed above each of your data migration projects. This ID is crucial for referencing specific migrations when communicating with our support team.

Location of Migration ID in Cart2Cart's Migration List for data migration

Locating Your Ticket ID

The Ticket ID is used to identify specific support requests you've submitted to Cart2Cart. Each time a ticket is created, one of our Support Managers sends an email response. The Ticket ID can be found in the subject line of that email.

Location of Ticket ID in email subject line from Cart2Cart support for data migration

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