How can we help you?

How can I upload Connection Bridge automatically?

How can I upload the Connection Bridge automatically for data migration?

Automatic Connection Bridge upload offers an alternative to manual FTP upload. This feature allows you to upload the Connection Bridge directly through our interface, streamlining the process for your data migration.

To use the automatic Connection Bridge upload, provide your FTP credentials:

• Host: Your FTP host address (e.g., 10.4.5.24)
• Port: The FTP port (usually 21; specify only if different)
• Login: Your FTP username (e.g., User)
• Password: Your FTP password (e.g., 555222)
• Path: The path to your store's root directory on the server. If your store is in the "home" folder, you can leave this field blank. Otherwise, enter the full path (e.g., /path/to/your/store).

Note: Hosting configurations vary. If you encounter issues with the automatic Connection Bridge upload, manual upload is a quick alternative.

Troubleshooting Automatic Connection Bridge Upload

If the automatic upload fails, consider these common issues:

• Incorrect FTP credentials. Double-check your host, username, and password.
• Firewall restrictions. Ensure your firewall isn't blocking FTP connections.
• Incorrect path. Verify the path to your store's root directory.

If you continue to experience problems, please contact our support team via Live Chat for assistance.

Watch our video guide to learn how to set up the Connection Bridge:

Ready to migrate your store? Start your free demo now!