General Questions

Automatic Connection Bridge upload lets the Migration Wizard place the bridge on your self-hosted store for you, instead of downloading the ZIP and uploading it by hand. Use it when the wizard offers automatic upload and you have working FTP or SFTP access to the store root.

How to use automatic upload

1. In the wizard store setup step, choose automatic Connection Bridge upload when prompted.

2. Enter your server credentials:

Host: FTP/SFTP hostname or IP
Port: usually 21 (FTP) or 22 (SFTP); set only if yours differs
Login / Password: FTP or SFTP user credentials
Path: path to the store root on the server (leave blank if the account already opens in the store root; otherwise e.g. /public_html or /path/to/your/store)

3. Start the upload and wait for the wizard connection check to succeed.

4. Optionally confirm in a browser: https://your-store.com/bridge2cart/bridge.php should show BRIDGE_INSTALLED.

If automatic upload fails

Common causes: wrong host/login/password, incorrect store-root path, firewall blocking FTP/SFTP, or the host requiring a different protocol (FTP vs SFTP). Fix the credentials/path and retry, or install manually:

1. Download the Connection Bridge ZIP from the wizard and extract it.

2. Upload the bridge2cart folder to the store root via SFTP/FTP or the host file manager.

3. Verify https://your-store.com/bridge2cart/bridge.php, then continue in the wizard.

Full manual guide: What are the Connection Bridge files and how to download them?

Still stuck? Contact support via Live Chat on the Cart2Cart site.

Video overview:

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