How can we help you?

Why were the client IDs not moved when migrating a few stores?

Why weren't client IDs preserved during my multi-store migration?

During a multi-store migration, you might expect customer, order, product, and category IDs to remain consistent on your target store. However, due to technical limitations and database structures, preserving these IDs across all platforms isn't always possible. Cart2Cart aims to provide the most comprehensive data migration possible, but certain constraints apply to multi-store migrations.

Unfortunately, during multi-store migrations involving Magento, OpenCart, and PrestaShop, the following ID preservation options are generally unavailable:

• Preserve customer IDs on the Target store
• Preserve order IDs on the Target store
• Preserve product IDs on the Target store
• Preserve category IDs on the Target store

Important Note: While preserving order IDs *is* an option during standard Magento migrations, this feature's availability may vary in multi-store migrations. Always confirm the available options during your migration setup.

How are IDs generated during data migration?

When ID preservation isn't possible, the target store will generate new IDs for customers, orders, products, and categories based on its internal numbering system. This ensures data integrity and avoids conflicts within the new store environment. Cart2Cart migrates the *data* associated with these entities but cannot guarantee the original IDs will be replicated.

Need help with your data migration?

Cart2Cart offers comprehensive data migration services to transfer your store data seamlessly. While ID preservation might not always be feasible, we ensure all your critical information – products, customers, orders, and more – are accurately migrated to your new platform.

To see Cart2Cart in action, start your free demo today! Or, if you have specific requirements or questions, schedule a call with one of our migration experts. We're here to help you make your store migration a success.