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FTP user privileges vs FTP file permissions

FTP Access Requirements for Seamless Data Migration

In some cases, when Cart2Cart clients request additional customizations or fixes during their data migration, our Cart2Cart engineers require full access to all folders via FTP. If you create a unique user account for Cart2Cart engineers, ensure you grant them the necessary access to FTP folders. This enables our tech staff to:

• Read: Download files from the folder.
• Write: Upload files to the folder.
• Run: Execute extensions from the folder.

Store owners often set file and folder permissions to 777 (enabling all actions) for users with full access. However, even with 777 permissions, a user with limited folder access will be unable to perform these actions.

Avoiding Access Issues During Your Data Migration

To prevent any inconveniences during your data migration, please consider the following:

1. Provide your own login details: This is often the simplest and most efficient method.
2. Add the Cart2Cart user to a group with full access: For example, the "Administrator" group.
3. Contact your hosting provider: Request that they grant the Cart2Cart user (or any user created for Cart2Cart engineers) access to all folders. Also, ensure that the user has appropriate file permissions, as well as folder access.

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