General Questions

Can I get my money back if I forgot to apply a discount?

Can I get my money back if I forgot to apply a discount?

If you didn't apply a discount code at the Confirm Migration step, your data migration price won't include the discount, and unfortunately, Cart2Cart is unable to provide a refund for the discount amount after the migration has been completed. The discount needs to be applied *before* you finalize and pay for your data migration.

We strongly advise carefully reviewing your migration details and ensuring all applicable discounts are applied before proceeding with payment. Discount codes must be entered during the confirmation step of the data migration setup. Once the payment is processed, the total cost is final.

If you have any questions about applying a discount code or need assistance with your migration, don't hesitate to contact our support team via Live Chat. They can guide you through the process and ensure you receive all eligible discounts before you begin your data migration.

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