General Questions

Currency by id/code not found

Troubleshooting Currency Issues During Data Migration

The "Default currency is not specified, or it's not correct" error during data migration indicates that the currency settings in your source store are either missing or invalid. This prevents the data migration tool from accurately transferring pricing information to your new store.

Resolving Currency Errors for Seamless Data Migration

To fix this and ensure a smooth data migration, follow these steps:

  1. Verify Currency Settings: Access your source store's admin panel and navigate to the currency settings. The location of these settings varies depending on your platform (e.g., in Magento, it's typically under Stores > Configuration > General > Currency Setup).
  2. Specify Default Currency: Ensure a default currency is selected. This should be the primary currency used in your store.
  3. Confirm Currency Code: Double-check that the currency code (e.g., USD, EUR, GBP) is accurate and matches the official ISO currency code.
  4. Save Changes: Save any changes you make to the currency settings in your source store.
  5. Restart Migration: After updating the currency settings, restart the data migration process.

If you continue to experience issues after following these steps, please contact our support team via Live Chat for further assistance.

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