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I migrated to Shopify with “Clear current data on Target Cart” option but some of orders weren’t deleted. Why?

Why Weren't All My Orders Deleted When Migrating to Shopify with the "Clear Current Data" Option?

Due to technical limitations within Shopify, orders where payment was processed through Shopify POS or the Shopify online checkout *cannot* be automatically deleted. Therefore, when migrating to Shopify with the "Clear current data on Target Store" option enabled through Cart2Cart, some of your existing Shopify orders might remain.

Specifically, this applies to orders created and processed *within* Shopify, not orders migrated from your previous platform. Cart2Cart *will* clear all other existing data in your Target Shopify store as expected during the data migration process. To ensure a clean slate for all your data, including orders, consider manually deleting them within your Shopify admin panel before initiating the migration.

Understanding Shopify Order Deletion Limitations During Data Migration

This limitation is not a bug in the Cart2Cart data migration service, but a technical constraint imposed by Shopify's platform architecture. Shopify's API restricts the deletion of certain order types for auditing and record-keeping purposes. Cart2Cart adheres to these limitations to ensure data integrity and compliance.

Next Steps After Your Shopify Data Migration

While Cart2Cart efficiently migrates the majority of your data, we recommend the following after your migration is complete:

• Review Remaining Orders: Manually review the remaining orders in your Shopify admin panel to determine if any need to be archived or addressed.
• Verify Data Integrity: Double-check all migrated data (products, customers, categories, etc.) to ensure accuracy and completeness.
• Configure Shopify Settings: Configure your Shopify store settings, such as payment gateways, shipping options, and tax rates.

Need assistance with your Shopify data migration? Schedule a call with a Cart2Cart migration expert or start your free demo today!