ShopVisible Migration

The ShopVisible Monthly Pulse: Deepening the Enterprise Moat

In an e-commerce landscape often dominated by the rapid-fire feature releases of high-growth SaaS platforms, the story of ShopVisible is one of deliberate, strategic evolution. Now deeply integrated within the Epicor Commerce Connect (ECC) ecosystem, its recent trajectory is less about capturing headlines and more about fortifying its position as the indispensable commerce engine for complex B2B and enterprise-level distributors and manufacturers. This month's analysis reveals a platform that is systematically deepening its competitive moat not through broad market expansion, but through targeted enhancements that solve the intricate challenges of its core industrial client base.

Consolidating its Enterprise Footprint

While ShopVisible's technology may not register a significant percentage in broad e-commerce market share reports, its penetration within the captive Epicor ERP user base tells a more compelling story. Our analysis indicates a steady uptick in adoption among mid-market manufacturers moving from legacy or homegrown systems to ECC. This is not a land grab for new logos in the wider market; it is a calculated strategy of consolidation. The value proposition is clear: for a business running on an Epicor ERP, the native integration offered by the ShopVisible architecture presents a path of least resistance to digital transformation, dramatically reducing implementation risk and total cost of ownership.

Core Infrastructure Fortification

Performance for an enterprise client is measured differently. It's not just about sub-second page loads, but the speed and reliability of complex, data-intensive backend processes. The latest maintenance release focused on optimizing API call efficiency for multi-location inventory lookups, a seemingly minor tweak with major implications. For a distributor with dozens of warehouses and thousands of SKUs, this enhancement directly improves the accuracy and response time of their Available-to-Promise (ATP) calculations. This translates to fewer order exceptions, more reliable fulfillment promises to high-value B2B customers, and increased operational efficiency.

Expanding the Integration Fabric

This month saw the quiet but significant expansion of the Epicor REST API library, with new endpoints that further empower the ShopVisible engine. The introduction of more granular endpoints for custom shipping logic and third-party tax calculation services is particularly noteworthy. This signals a continued commitment to a composable commerce strategy. Rather than forcing clients into a monolithic suite, this allows enterprises to integrate their existing best-in-class logistics partners and navigate complex, multi-state tax nexus challenges with specialized solutions. It is a nod to the reality that in the enterprise space, flexibility and extensibility are paramount.

Strategic Rollout: The Advanced Quoting Engine

The most significant user-facing update this period is the rollout of the new "Request for Quote (RFQ) to Cart" module. This feature directly digitizes a core B2B purchasing workflow that most D2C-focused platforms fail to address. It allows buyers to build a complex order, submit it as a formal RFQ, and enables sales teams to review, adjust pricing, and push the approved, negotiated quote directly back to the buyer's cart for checkout. The strategic value is immense, as it transforms a high-friction, manual sales process into a streamlined digital interaction, freeing up account managers to focus on relationship-building rather than administrative data entry.

Commitment to Enterprise-Grade Security

Trust is the currency of enterprise software. Reinforcing this, the platform successfully completed its annual SOC 2 Type II attestation, a critical milestone for any provider serving large corporations. For the CIOs and CSOs of ShopVisible's target clients, this is a non-negotiable requirement. The independent audit validates the platform's controls around security, availability, processing integrity, and confidentiality. This certification de-risks the procurement process and provides the necessary assurances for handling sensitive customer and pricing data at scale, making it a powerful tool for the Epicor sales organization.

Streamlining Cross-Border B2B Operations

Addressing the growing needs of its multinational clients, the platform has enhanced its integration with leading global trade data providers. This update focuses on automating the calculation of landed costs at the point of purchase. For distributors shipping internationally, the ability to programmatically calculate and display duties, tariffs, and import fees is a significant competitive advantage. It provides crucial price transparency to international buyers and mitigates the risk of customs delays and margin erosion from unexpected fees, making global commerce more predictable and profitable.

Spotlight: A Strategic Win in Industrial Supply

The strategic focus on B2B complexity culminated in a notable migration this month: the launch of "Vertex Industrial Solutions," a major North American distributor of specialized MRO (Maintenance, Repair, and Operations) supplies. Their decision to move to the Epicor Commerce platform, powered by ShopVisible, was almost certainly not based on flashy marketing. Instead, it was driven by the platform's core strengths: the seamless, real-time integration with their Epicor P21 ERP, the new Advanced Quoting Engine that mirrors their complex sales process, and the robust security posture validated by the SOC 2 certification. This migration is a textbook example of why ShopVisible continues to thrive in its niche, winning clients who value deep functionality over fleeting trends.

Source: Internal analysis based on Epicor's latest release notes and market intelligence.