Kajabi to Squarespace Migration - Step-by-Step Guide & Expert Services

Seamlessly Migrating Your E-commerce Store from Kajabi to Squarespace

Transitioning your online store from one platform to another can be a complex undertaking, but with the right guidance, it can be a smooth and rewarding experience. This comprehensive guide will walk you through every step of replatforming your e-commerce store from Kajabi to Squarespace, leveraging the robust capabilities of a specialized migration service to ensure your data transfer is efficient and accurate. Squarespace offers a powerful combination of design flexibility and integrated e-commerce features, making it an attractive choice for merchants looking to enhance their online presence.

Given that Kajabi primarily focuses on digital products and courses, a direct API connection for a full e-commerce migration isn't always available in the traditional sense. Therefore, the most reliable method for transferring your valuable store data, including products, customer information, and order history, is through a CSV file export from Kajabi, followed by an automated import into Squarespace. This method ensures maximum data integrity and allows for a structured move of your crucial business assets.

Prerequisites for a Successful Migration

Before initiating the data transfer, a few preparatory steps are crucial to ensure a seamless migration process. Proper preparation minimizes potential disruptions and safeguards your valuable business data.

For Your Kajabi (Source) Store:

• Data Export: Since Kajabi typically does not offer a direct API for comprehensive e-commerce migrations, you will need to export your store data into CSV files. This includes details for your products (SKUs, variants, descriptions, images), customer records, and order history. Familiarize yourself with Kajabi's data export functionalities to ensure you capture all necessary information.
• Data Review: Before export, take the time to review your Kajabi data for accuracy and completeness. Clean up any redundant or outdated information to ensure only relevant data is transferred to your new Squarespace store.
• Backup Your Data: Always create a complete backup of your Kajabi store's data before beginning any migration. This serves as a critical safety net.

For more details on preparing your source platform, you can consult our guide: How to prepare Source store for migration?

For Your Squarespace (Target) Store:

• Active Squarespace Account: Ensure you have an active Squarespace account and an e-commerce store setup ready to receive your data.
• Install Cart2Cart Squarespace Migration App: Squarespace utilizes an API-only connection for migrations. To enable this, you will need to install the dedicated Cart2Cart Squarespace Migration App within your Squarespace store. This app facilitates the secure and efficient transfer of data.
• Admin Access Credentials: You'll need to provide your Squarespace Admin URL, Administrator's Email, and Admin Password. These credentials, combined with the Cart2Cart Squarespace Migration App, allow the migration tool to access your target store's API. Note that Squarespace requires HTTPS for API access.
• Theme and Basic Configuration: Consider choosing your Squarespace theme and performing any basic store configurations (e.g., currency, basic shipping zones) before migration, although most can be done post-migration.

For additional information on target store preparation, please read: How to prepare Target store for migration?

Performing the Migration: A Step-by-Step Guide

With your preparations complete, let's proceed with the data transfer using a migration wizard. This guide will use the Cart2Cart wizard as an example, providing a clear pathway for your store's transition.

Step 1: Initiate Your Migration

Begin by navigating to the migration service platform. You will typically find an option to start a new migration.

Step 2: Set Up Your Source Store (Kajabi via CSV)

Since Kajabi isn't directly supported by a real-time API connection for comprehensive e-commerce data transfer, you'll utilize the CSV import method. Select 'CSV File to Cart' as your Source Cart type. You will then upload the CSV files you exported from your Kajabi store containing your products, customers, orders, and other relevant entities.

For more details on CSV migrations, visit our CSV.File Data Migration service page.

Step 3: Configure Your Target Store (Squarespace)

Next, select 'Squarespace' as your Target Cart type. You will then need to provide the necessary connection details, which include your Squarespace Admin URL, the Administrator's Email, and the Admin Password. Remember, the Cart2Cart Squarespace Migration App must be installed in your Squarespace store to enable this API connection. This app handles the secure exchange of data.

For assistance with credentials, refer to The Short & Essential Guide to Access Credentials for Cart2Cart.

Step 4: Select Data Entities for Transfer

This critical step allows you to choose exactly what data you wish to migrate from your Kajabi CSV files to your new Squarespace store. You can select all available entities or pick specific ones like products, product categories, customer records, orders, product reviews, CMS pages, gift cards, coupons, and blog posts.

Step 5: Configure Additional Options and Data Mapping

This stage offers powerful tools to customize your migration and ensure data integrity and SEO preservation.

Additional Options:

You'll find various checkboxes for advanced settings. Key options include:

• Clear Target Store Data: This allows you to remove any existing demo data from your Squarespace store before the migration starts. Learn more about clearing current data on Target store before migration.
• Preserve Order IDs: Maintain your original order numbering from Kajabi in Squarespace. Discover how Preserve IDs options can be used.
• Migrate Images in Description: Ensure product and category images embedded within descriptions are transferred.
• Create 301 SEO URLs: This is vital for maintaining your SEO rankings and link equity. It automatically creates redirects from your old Kajabi URLs to the new Squarespace ones, preventing broken links and preserving your search engine visibility.

Data Mapping:

Here, you'll match customer groups and order statuses from your Kajabi data (as interpreted from your CSV) to their corresponding equivalents in Squarespace. This ensures consistency for your customer segments and order processing workflows.

Step 6: Run Demo Migration and Full Migration

We highly recommend running a free demo migration first. This allows you to transfer a limited number of entities (e.g., a few products, customers, and orders) to your Squarespace store, enabling you to inspect the results and ensure everything is transferring as expected before committing to the full process.

Once satisfied with the demo, you can proceed with the full migration. At this stage, you might also consider adding a Migration Insurance Service, which offers a set number of remigrations for a specified period, providing peace of mind. You can find more information on how Migration Insurance works.

Post-Migration Steps

The migration isn't truly complete until you've performed these crucial post-migration tasks:

• Thorough Data Review: Carefully check all migrated data in your Squarespace store. Verify products (SKUs, variants, descriptions, images), customer accounts, order details, CMS pages, and blog posts for accuracy and completeness. Ensure all data integrity is maintained.
• Configure Squarespace Settings: Set up your shipping rates, tax rules, payment gateways, and any other Squarespace-specific configurations that were not part of the data transfer.
• Test All Functionality: Conduct extensive testing of your Squarespace store. This includes placing test orders, checking customer account functionalities, ensuring search works correctly, and verifying that all links and redirects function as intended.
• Update DNS Settings: Once you are fully confident with your new Squarespace store, update your domain's DNS settings to point to Squarespace. Be mindful of potential downtime during this transition.
• Verify 301 Redirects: Double-check that all 301 redirects are working to preserve your SEO rankings and link equity, guiding visitors from old Kajabi URLs to their new Squarespace counterparts.
• Install Essential Apps/Plugins: If your Squarespace store requires additional functionality not covered by the migration, explore the Squarespace Extensions Library for any necessary third-party applications or plugins.
• Notify Your Customers: Inform your customers about your new store and any changes they might experience.
• Monitor SEO Performance: Keep a close eye on your search engine performance using tools like Google Search Console. Update your sitemap and address any crawling errors.
• Consider Recent Data Migration: If new orders or customer sign-ups occurred on your Kajabi store during the migration process, consider using a Recent Data Migration Service to transfer this latest information.

By following these steps, you can confidently move your e-commerce operations from Kajabi to Squarespace, unlocking new possibilities for growth and an enhanced user experience on your new platform. If you encounter any challenges or require advanced customization, don't hesitate to Contact Us for expert assistance.