General Questions

AbleCommerce-related questions3

How product images are migrated from AbleCommerce?

Due to differences in store templates, Cart2Cart typically migrates only the main product images during an automated shopping cart migration. If you require the migration of both main and additional images from your existing AbleCommerce store to another platform, such as Shopify, WooCommerce, or Magento, we recommend requesting a customized data migration. Please contact our Support Team to discuss your specific needs and receive a tailored solution for your data migration project.

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How to export files from AbleCommerce?

As AbleCommerce has some peculiarities, you will need to upload source data during migration. Therefore, exporting data from your store's back end is necessary. This guide outlines how to export your data for a smooth shopping cart migration with Cart2Cart.

Exporting Data from AbleCommerce Gold for Migration

If you are using AbleCommerce Gold, follow these steps to export your data in CSV format for your data migration:

  1. Go to your AbleCommerce admin panel and log in.
  2. Proceed to Data -> Export.

AbleCommerce Admin Panel Export Section

  1. To export products and variants, choose "Products/Variants" from the dropdown menu. Then, click the download icon next to the appropriate field to export the data.

Exporting Products and Variants from AbleCommerce

  1. To export orders from your AbleCommerce store, click "Orders." Export the CSV file by selecting the icon in front of the required field.

Exporting Orders from AbleCommerce

  1. To export your users list as a CSV file, go to "Users" and click the download icon.

Exporting Users from AbleCommerce

Exporting Data from AbleCommerce 7.x for Migration

If you are using AbleCommerce 7.x, you'll need to install AbleCommerce DataPort from the official AbleCommerce website. Then, follow these steps to export the necessary data in CSV format for your data migration.

  1. Connect to your store's admin panel via the DataPort software.
AbleCommerce DataPort Utility
  1. Paste your store's URL address and press "Next."
Connecting to AbleCommerce with DataPort
  1. Name your current connection, provide your store's User Name and Password, and press "Finish."
DataPort Access Details
  1. Once connected to your store's data, download the required files and save them to a easily accessible folder.
    Note: Ensure you select CSV format when downloading the source files.

AbleCommerce DataPort Window

  1. Return to the Migration Wizard and upload all required data to the corresponding fields.

If you encounter any difficulties during your data migration, please don't hesitate to contact our Support Team for assistance.

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How can I export my data from AbleCommerce 7.x?

If you're using AbleCommerce 7.x and planning a shopping cart migration, you'll need to install AbleCommerce DataPort from the official website to export your data. Follow these steps to export the required data in CSV files for a smooth migration process with Cart2Cart.

1. Connect to your store's admin panel using the AbleCommerce DataPort software.

Connecting to AbleCommerce DataPort for data migration

2. Paste your store URL address and press "Next."

Entering store URL in AbleCommerce DataPort for data migration

3. Name your current connection, provide your store's User Name and Password, and press "Finish."

Providing access details to AbleCommerce DataPort for data migration

4. Once connected to your store's data, download the required files and save them to a readily accessible folder.
Note: Ensure you select CSV format when downloading the source files.

Selecting CSV format in AbleCommerce DataPort for data migration

5. Return to the Cart2Cart Migration Wizard and upload all the required data to the corresponding fields.

If you encounter any difficulties during your data migration, feel free to contact our Support Team.

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