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How to export users with passwords during WooCommerce migration?

Yes, with Cart2Cart, you can migrate users *with* their passwords to WooCommerce. This is possible if your source store has default settings and doesn't include custom code modifications related to password encryption.

Note: If your shopping cart has any modifications in password settings, we can not guarantee its accurate transfer.

For certain shopping cart combinations, you'll need to install the Cart2Cart WooCommerce Passwords Migration Plugin.

What is the Cart2Cart WooCommerce Passwords Migration Plugin?

The Cart2Cart WooCommerce Passwords Migration Plugin enables the migration of customer passwords from PrestaShop, Magento, and OpenCart to WooCommerce. It’s a free download and can be easily activated before or after the data migration process.

How to Install the WooCommerce Passwords Migration Plugin via WordPress Admin Panel

1. 1. Download the Cart2Cart WooCommerce Passwords Migration Plugin.
   2. Access your WordPress admin panel.
   3. Navigate to Plugins » Add New and click the Upload Plugin button.

1. 1. Click Choose File to locate the plugin file (the .zip file) on your computer and upload it. You'll then be directed to the plugin activation page, as shown below.

1. Once the plugin is installed, click Activate Plugin.

Alternative Installation: Installing the Plugin via FTP

1. Download the Cart2Cart WooCommerce Passwords Migration Plugin.
2. Using an FTP client, go to your store’s directory (/wp-content/plugins/) and extract the plugin folder there.
3. Access your WordPress admin panel and go to Plugins.
4. Locate the Cart2Cart: Passwords Migration plugin in the list.
5. Click Activate.

Important: We strongly advise keeping the Cart2Cart WooCommerce Passwords Migration Plugin active until all your customers have logged in successfully at least once. After that, you can deactivate or remove it.

However, Cart2Cart typically *cannot* migrate passwords from or to hosted platforms like 3dcart, BigCommerce, Volusion, or Shopify. In these cases, customers will need to use the "Password Recovery" feature on your new WooCommerce store. Learn more about password recovery in this article.

If you have any questions, please don't hesitate to contact our Support Team.

Also, see our dedicated landing page for a comprehensive table outlining which platform pairs support password transfer.

Next Steps: Ready to migrate your store to WooCommerce? Start your free demo now!