HubSpot Commerce to PrestaShop Migration - Step-by-Step Guide & Expert Services

Seamlessly Migrate from HubSpot Commerce to PrestaShop

Are you looking to enhance your online store's capabilities, gain more customization options, or simply find a more robust platform for growth? Many merchants operating on HubSpot Commerce eventually consider migrating to a more specialized e-commerce platform. PrestaShop, an open-source solution, stands out for its flexibility, extensive features, and vibrant community, offering unparalleled control over your online presence.

This comprehensive guide will walk you through the process of migrating your e-commerce store data from HubSpot Commerce to PrestaShop. Since HubSpot Commerce does not typically offer a direct API for third-party migration tools, this data transfer will be efficiently conducted by exporting your store's vital information into CSV files. These files will then serve as the source for your migration, ensuring a smooth transition to your new PrestaShop store.

Prerequisites for a Successful Migration

Before you begin the replatforming process, ensure you have the following in place to guarantee a smooth and efficient data transfer:

• HubSpot Commerce Access: You will need full administrative access to your HubSpot Commerce account to export all necessary store data into CSV files. This includes product information (SKUs, variants), customer details, order history, and other critical entities.
• PrestaShop Installation: Have a freshly installed or existing PrestaShop store ready to receive the migrated data. Ensure it's the latest stable version compatible with the migration process. For tips on setting up your target store, refer to our guide on preparing your target store.
• Administrative Credentials: Full administrator access to both your HubSpot Commerce account (for export) and your PrestaShop admin panel.
• FTP/SFTP Access: Access to your PrestaShop hosting environment via FTP or SFTP will be required to upload the Connection Bridge, a crucial component for establishing a secure link between the migration tool and your new PrestaShop store. Understanding what a root folder is can be helpful here.
• Data Backup: Always perform a complete backup of your existing PrestaShop store (if applicable) and ensure all exported HubSpot Commerce data is securely stored. This safeguards your information against any unforeseen issues during the transition. For more on preparing your source store, see our guide.

Performing the Migration: A Step-by-Step Guide

Follow these steps to successfully move your e-commerce data from HubSpot Commerce via CSV to PrestaShop:

Step 1: Initiate Your Migration

Begin by navigating to the migration wizard. This is your starting point for orchestrating the entire data transfer process.

Step 2: Set Up Your Source Store (HubSpot Commerce via CSV)

Since HubSpot Commerce's data will be imported via CSV, your first step is to prepare these files. Export all essential data—including products, categories, customers, and orders—from your HubSpot Commerce platform into CSV format. Once exported, within the migration wizard:

1. Select "CSV File to Cart" as your Source Cart platform.
2. Upload your prepared CSV files to the migration tool. The system will then parse your data, identifying entities such as Products, Product Categories, Manufacturers, Customers, Orders, Invoices, Taxes, Coupons, CMS Pages, and Blogs.

For complex CSV exports or if you need assistance with data preparation, consider utilizing our CSV Data Migration Service.

Step 3: Connect Your Target PrestaShop Store

Next, you'll configure your new PrestaShop store as the destination for your data:

1. Choose "PrestaShop" from the list of Target Cart platforms.
2. Enter the Admin URL of your PrestaShop store.
3. For the connection method, PrestaShop primarily uses a Connection Bridge. You will need to download the Bridge file, extract the bridge2cart folder, and upload it to the root directory of your PrestaShop installation via FTP or SFTP. This establishes a secure link for the data transfer.
4. Note that a Cart2Cart Universal PrestaShop Migration module is required for this connection to function correctly.

Step 4: Select Data Entities for Transfer

This critical step allows you to specify exactly which types of data you wish to migrate from your HubSpot Commerce CSV files to PrestaShop. You can choose to transfer all available entities or selectively pick what's relevant for your new store. Both platforms support the migration of:

• Products (including SKUs and variants)
• Product Categories
• Product Manufacturers
• Product Reviews
• Customers
• Orders
• Invoices
• Taxes
• Stores
• Coupons
• CMS Pages
• Blogs and Blog Posts

Step 5: Configure Data Mapping

Data mapping is crucial for ensuring that your HubSpot Commerce data aligns perfectly with PrestaShop's structure. In this step, you will match customer groups and order statuses from your source CSV files to their corresponding fields in your PrestaShop store. This helps maintain data integrity and consistency for a seamless transition.

Step 6: Choose Additional Migration Options

The migration wizard offers a range of additional options to customize your data transfer. These options are designed to enhance the migration process and preserve critical aspects of your store. For PrestaShop, you can select from:

• Migrate Images in Description: Transfers product images embedded within descriptions.
• Clear Target: Wipes existing data from your PrestaShop store before migration (use with caution, see details here).
• Preserve Product IDs, Orders IDs, Customers IDs: Maintains original IDs, important for external system integrations and record-keeping (learn more).
• SEO URLs & 301 SEO URLs: Crucial for maintaining your search engine rankings and link equity. This option helps create permanent redirects from old HubSpot Commerce URLs to new PrestaShop ones.
• Migrate Invoices & Password Migration: Transfers billing documents and customer login credentials.
• Create 301 SEO URLs: Ensures that search engines and users are redirected to the correct new pages.
• Skip Custom Attributes: Allows you to exclude custom product attributes if they are not needed on PrestaShop.

Please note there are multi-store limitations for BigCommerce variants and SEO options are excluded for blogs with PrestaShop migrations.

Step 7: Perform a Free Demo Migration (Highly Recommended)

Before committing to a full migration, run a free demo migration. This step transfers a limited number of entities (e.g., 10 products, 10 customers, 10 orders) to your PrestaShop store. It's an excellent opportunity to:

• Verify the accuracy of the data transfer.
• Check the integrity of your data mapping.
• Preview how your products and other entities will appear on PrestaShop.

This allows you to make any necessary adjustments before the main transfer. You can also explore our Migration Preview Service for further assistance.

Step 8: Initiate Full Data Migration

Once you are satisfied with the demo results and have double-checked all settings, proceed with the full data transfer. This will move all selected entities from your HubSpot Commerce CSV files to your PrestaShop store. During this final stage, consider our Migration Insurance Service, which provides peace of mind with options for remigrations if any issues arise or if you need to transfer new data after the initial migration. Find out more about how Migration Insurance works.

Post-Migration Steps

The migration doesn't end when the data transfer is complete. A few crucial post-migration steps will ensure your new PrestaShop store is fully operational and optimized:

• Thorough Data Verification: Rigorously check all migrated data on your PrestaShop store. Confirm product details, pricing, images, customer accounts, and order history for accuracy and completeness.
• Configure Store Design and Functionality: Install and customize your chosen PrestaShop theme. Reconfigure essential store settings, including shipping methods, payment gateways, and tax rules.
• Update DNS Records: Once your PrestaShop store is ready, update your domain's DNS records to point to your new store's hosting. This will make your PrestaShop site live for customers.
• Implement 301 Redirects: If not fully handled during the migration, ensure all old HubSpot Commerce URLs are properly redirected to their new PrestaShop counterparts. This is vital for preserving your SEO rankings and providing a smooth user experience.
• Extensive Testing: Perform comprehensive testing of your entire store. Check the checkout process, search functionality, contact forms, and all interactive elements to ensure everything works flawlessly.
• Inform Your Customers: Announce the launch of your new PrestaShop store to your customer base. Highlight any new features or improvements.
• Consider Additional Services: If new orders or customer data accumulate on your old HubSpot Commerce store after the initial migration, our Recent Data Migration Service can help transfer them. Should you need to re-run the entire process, the Cart2Cart Remigration Service is available.