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During subscriber migration, if there is no first or last name, the tool uses 'FIRSTNAME' and 'LASTNAME' as placeholders. Can this be removed or changed?

What Happens If Customer Names Are Missing During Shopify Data Migration?

Shopify requires a first and last name for all customer accounts. During a data migration to Shopify using Cart2Cart, if a customer record lacks either a first or last name, the tool automatically populates these fields to ensure a successful import.

Currently, if the first or last name is missing, Cart2Cart uses "FIRSTNAME" and "LASTNAME" as placeholders, respectively. However, to improve the customer experience and data accuracy, Cart2Cart can be configured to use a different, more descriptive placeholder. For example, we can set a default value like "Customer" in the First Name field.

Need a custom solution for handling missing customer names during your Shopify data migration? Contact our support team to discuss alternative placeholder options that best suit your needs. We're here to help ensure a seamless and accurate migration process. Reach out via Live Chat or Schedule a Call with a Migration Expert!