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I can’t access my administrative panel on Target store after migration.

Troubleshooting Target Store Admin Access After Data Migration

Cart2Cart does not modify or delete admin accounts on your target store during data migration. If you cannot access your administrative panel after the migration, the issue likely stems from incorrect login credentials or other configuration problems unrelated to the migration process. To regain access, follow these troubleshooting steps:

1. Verify Login Details: Double-check the username and password you are using. Ensure that Caps Lock is off and that you are using the correct keyboard layout.
2. Password Reset: Use the "Forgot Password" or similar password recovery feature on your target store's login page. Follow the instructions sent to the administrator email address to reset your password.
3. Check User Roles/Permissions: If you have multiple user accounts, ensure the account you are using has administrative privileges.
4. Review Target Store Configuration: Some platforms may require specific configuration settings to be enabled for admin access. Consult your target platform's documentation or support resources for guidance.
5. Contact Target Store Support: If you are still unable to access the admin panel after trying these steps, reach out to the support team for your target store platform (e.g., Shopify Support, Wix Support, Squarespace Support, Salesforce Commerce Cloud Support, BigCommerce Support, Miva Support, X-Cart Support, Shopware Support, Magento Support).

Data migration with Cart2Cart ensures the safe and accurate transfer of your store's data. If you're planning a replatforming project and concerned about data integrity, remember that Cart2Cart doesn't alter your target store's admin accounts or configurations. The inability to access the admin panel post-migration is unrelated to the data transfer itself.

If you have further questions or need assistance with your data migration, don't hesitate to:

• Start your free demo: https://newapp.shopping-cart-migration.com/
• Contact support via Live chat
• Schedule a Call with Migration Expert: https://meet.shopping-cart-migration.com/team/csm