General Questions

Why do I get the “Invalid credentials” error at the 1st step of the Migration Wizard?

In your WiziShop admin panel, navigate to Manage users -> Add user.

wizishop invalid credentials

Type in your email address, choose the required store, and grant user admin rights (users possessing the admin/owner rights can go through the Migration Wizard). When done, press the Record button.

wizishop invalid credentials

Once you’ve received the letter to the provided email address, follow the link and enter a password.

wizishop invalid credentials

Type in all the required information in the appropriate fields of the Migration Wizard - your Target store URL, admin email, and admin password of the newly-created user.

wizishop invalid credentials

Just set up the migration and choose the entities to move – the service will do the rest.

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