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How long is Cart2Cart accountable for the migration results?

How Long is Cart2Cart Accountable for Data Migration Results?

Cart2Cart is committed to providing accurate and reliable data migration services. To ensure your satisfaction, we offer a 30-day accountability period following the completion of your Full Migration.

This means that Cart2Cart accepts complaints concerning the accuracy of the transferred data only for 30 days upon the Full Migration completion. This timeframe allows you to thoroughly verify that all your data has been migrated correctly and that no critical information is missing or corrupted. After this period, we won’t be liable for any changes (e.g., database modifications, data deletion, corruption, loss, etc.) that may distort the data migration results. It's crucial to inspect your newly migrated store immediately after the process to ensure data integrity.

During this 30-day period, please carefully review your new store and compare it to your source store. Pay close attention to:

• Product details (names, descriptions, prices, images)
• Customer information (names, addresses, order history)
• Order data (order status, payment information, shipping details)
• Category structure
• Other relevant data specific to your business

If you identify any discrepancies or issues with your data migration within the 30-day accountability period, please contact our support team immediately. We will investigate the issue and take corrective action to resolve it. You can reach us via Live Chat, email, or phone.

After the 30-day period, we assume that the migrated data is accurate and complete. Any changes made to your new store after the migration, such as manual data entry, database modifications, or third-party app installations, are your responsibility. These changes could potentially affect the integrity of the migrated data, and Cart2Cart will not be liable for any issues arising from such modifications.

To learn more about Cart2Cart's data migration services and how we ensure data accuracy, please visit our website.

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