How can we help you?

General Questions

How to take a screenshot when reporting an error?

When reporting a problem to the Cart2Cart Technical Engineer, your screenshots should meet the following criteria:

- Make sure to capture a full-page screenshot that includes the store URL and the menu items.
- If there’s a problem with the migrated data, please take a few screenshots showing the incorrectly transferred entities or populated fields.
- Here are some great examples of the detail-rich screenshots (they highlight the problem with red color and outline the important points with green):

Below are examples of the screenshots that lack context and give Cart2Cart specialists no understating of how to help you:

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Automated migration

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Data Migration Service Package

Delegate the job to the highly-skilled migration experts and get the job done.