Oracle CX Commerce to Volusion Migration - Step-by-Step Guide & Expert Services

Seamlessly Transition Your E-commerce Store from Oracle CX Commerce to Volusion

Embarking on an e-commerce platform migration can feel like a monumental task, but with the right guidance, it’s an opportunity to revitalize your online store. If you're considering a move from Oracle CX Commerce to Volusion, you're looking to leverage Volusion's comprehensive feature set, robust hosting, and user-friendly interface to enhance your online presence and streamline operations.

This expert guide will walk you through every critical step of transitioning your valuable store data — including products, customer information, orders, and more — from Oracle CX Commerce to Volusion. Since direct API integration for Oracle CX Commerce isn't typically available for automated migration tools, we'll focus on a reliable CSV-based data transfer method, ensuring data integrity and a smooth replatforming experience.

Prerequisites for a Successful Migration

Before initiating your migration, a few preparatory steps are essential to ensure a smooth and efficient data transfer from your Oracle CX Commerce store to Volusion.

• For Oracle CX Commerce (Source Store):

  As Oracle CX Commerce typically requires a CSV-based export for data transfer, your primary preparation involves extracting your store's data into CSV files. This includes:

  • Product Data: SKUs, product names, descriptions, pricing, images, variants, categories, and manufacturers.
  • Customer Data: Names, email addresses, shipping/billing addresses, and (if applicable and securely managed) password hashes.
  • Order History: Order IDs, statuses, purchased items, customer details, and shipping information.
  • Other Entities: Reviews, coupons, and CMS pages, if available for export.

  Thoroughly review your data for consistency and accuracy before export. Consider performing a data cleanup to remove outdated or redundant information. It's also crucial to back up all your Oracle CX Commerce data before beginning any migration process. For more details on preparing your source store, refer to our guide on How to prepare Source store for migration?.

• For Volusion (Target Store):
  • Set Up Your New Volusion Store: Ensure you have a live Volusion store with administrative access. This will be the destination for all your migrated data.
  • Volusion Bridge Installation: Volusion migrations often require the installation of a migration bridge file. This file acts as a secure connector between the migration tool and your Volusion store. You'll need FTP access to your Volusion store's root directory to upload this bridge. The Cart2Cart Volusion Migration module is typically required for this connection.
  • Review Volusion Capabilities: Familiarize yourself with Volusion's features, especially concerning multi-store capabilities (note that there are some multi-store limitations for BigCommerce variants mentioned in general documentation, which might have implications for complex setups) and SEO options (certain SEO options are excluded for blogs).

  For a comprehensive checklist on preparing your target store, consult our guide on How to prepare Target store for migration?.

Performing the Migration: A Step-by-Step Guide

Utilizing an automated migration tool like Cart2Cart can significantly simplify the replatforming process. Follow these steps to move your e-commerce data to Volusion.

1. Step 1: Get Started with the Migration Wizard

   Begin by accessing the migration wizard on the Cart2Cart platform. This intuitive interface will guide you through each stage of the data transfer. You can start a do-it-yourself migration, request assistance, or calculate costs.

   

2. Step 2: Configure Your Source Store (Oracle CX Commerce via CSV)

   In the migration wizard, select 'CSV File to Cart' as your Source Cart. Since Oracle CX Commerce doesn't have a direct connection method, you will be prompted to upload the CSV files containing your exported data. This is where your careful preparation of data files comes into play.

   

3. Step 3: Connect Your Target Volusion Store

   Next, choose 'Volusion' from the dropdown list of Target Carts. You will then need to provide your Volusion store's URL. As Volusion typically uses a bridge-based connection, the system will prompt you to download and upload the Cart2Cart Volusion Migration module (bridge) to your Volusion store's root directory via FTP. This bridge ensures secure communication and data transfer.

   

4. Step 4: Select Data Entities for Migration

   This crucial step allows you to specify exactly which types of data you wish to transfer. You can choose to migrate all available entities or selectively pick them. For a comprehensive migration, consider selecting:

   • Products: Including product categories, manufacturers, images, SKUs, and variants.
   • Customers: Customer groups, billing and shipping addresses.
   • Orders: With their respective statuses, product details, and customer information.
   • Product Reviews
   • Coupons
   • CMS Pages

   

5. Step 5: Configure Additional Options and Data Mapping

   This is where you fine-tune your migration to match your specific business needs and Volusion's structure.

   • Additional Migration Options: Select various options to enhance your data transfer. For Volusion, popular choices include:
     • Clear Target Store Data: (Recommended for fresh stores) Clear current data on Target store before migration option.
     • Preserve IDs: Maintain original Product IDs, Order IDs, and Customer IDs to prevent disruptions with external systems. (How Preserve IDs options can be used?)
     • Migrate Images in Description: Ensure product descriptions and CMS pages retain their visual content.
     • Migrate Customer Passwords: Enable customers to log in with their existing credentials.
     • SEO URLs & 301 Redirects: Essential for maintaining your SEO rankings and link equity. Create 301 SEO URLs to automatically redirect old Oracle CX Commerce URLs to the new Volusion ones.
     • Migrate Invoices: Transfer your historical invoice data.

     

   • Data Mapping: Match your Oracle CX Commerce customer groups and order statuses to their corresponding equivalents in Volusion. This ensures continuity in your customer management and order fulfillment processes. The wizard will provide a clear interface for this.

   

6. Step 6: Run a Free Demo Migration (Highly Recommended)

   Before committing to a full migration, run a free demo. This migrates a limited number of entities (e.g., 10-20 products, customers, and orders) to your Volusion store. It allows you to check the results, understand the process, and identify any potential issues with data mapping or display before the full transfer. It’s a crucial step for ensuring data integrity.

7. Step 7: Initiate Full Migration

   Once you're satisfied with the demo results, proceed with the full migration. At this stage, you can also consider adding a Migration Insurance Plan, which allows for multiple re-migrations within a specific period — a valuable safeguard for complex transfers or if you need to perform subsequent data updates.

   

Post-Migration Steps

After your data has been successfully transferred to Volusion, a few crucial steps remain to ensure your new store is ready for launch and optimized for success.

• Thorough Data Verification: Rigorously check your new Volusion store. Verify product details, images, descriptions, categories, pricing, customer accounts, order history, and other migrated entities. Ensure everything displays correctly and functions as expected.
• Configure Payment Gateways and Shipping: Set up your preferred payment methods (e.g., credit cards, PayPal) and configure all shipping zones, rates, and carriers within Volusion. This is vital before you go live.
• Update DNS Settings: Point your domain name to your new Volusion store. This is the final step that directs your customers to your new platform. Plan this during off-peak hours to minimize potential downtime.
• Implement 301 Redirects: While the migration tool can create 301 redirects, double-check that all critical old Oracle CX Commerce URLs are redirecting correctly to their new Volusion counterparts. This preserves your SEO rankings and prevents broken links, maintaining valuable link equity.
• Install Essential Apps/Plugins: Explore the Volusion App Store for any necessary integrations, such as marketing tools, analytics, or customer service apps, that were part of your Oracle CX Commerce setup.
• Conduct Comprehensive Testing: Perform end-to-end testing of your store. Place test orders, process refunds, test customer account functionalities, search functions, and ensure the entire user experience is seamless.
• Notify Customers and Monitor Performance: Once confident, announce your new store! Continuously monitor your store's performance, customer feedback, and SEO rankings in the weeks following the launch.

By meticulously following these steps, your transition from Oracle CX Commerce to Volusion can be a smooth and rewarding process, setting your business up for future growth and success.