The past week, spanning November 3rd to November 9th, was marked by substantial volume and successful navigation of diverse platform demands. Our team collectively migrated approximately 1.22 million entities, demonstrating robust performance across regular migrations, recent data syncs, and large-scale platform shifts. We continue to prioritize efficiency and support to ensure seamless transitions for every merchant.
Migration Momentum: Major Completed Projects and High-Volume Transfers
Our focus remained squarely on executing complex and high-volume data transfers. The success rate this week reflects the team's dedication to quality control, especially when handling substantial datasets from enterprise-level platforms.
A significant portion of the workload involved highly requested paths, particularly the continuous flow of merchants performing WooCommerce to Shopify migrations, often involving thousands of entities. We also tackled demanding projects in specialized markets:
- A substantial migration involving over 66,300 entities moved from Shopify to a new Shopify instance, showcasing our capability for large internal platform transfers.
- We successfully completed a major transfer of over 22,400 entities during a complex Magento to Shopify transition, securing a key win for an international printing client.
- Notable recent data synchronizations were achieved, including a vital BigCommerce to Shopify project involving thousands of entities for a large luxury goods retailer.
- The team also managed several successful cross-platform moves, including a key project moving a store from PrestaShop to WooCommerce (2,190 entities).
Tech Focus: Enhancing Platform Integration and Support Metrics
In addition to our migration triumphs, the development and support teams delivered important structural improvements to enhance our service offering and address client needs promptly.
Platform Development Highlights
We finalized critical internal tasks aimed at improving platform flexibility and stability, notably completing a significant feature update that enhances category migration support for Wix V3 stores. This continuous iteration ensures we remain cutting-edge as target platforms evolve.
Support and Troubleshooting
The support team efficiently managed 14 tracked issues throughout the week, ensuring that client migrations stayed on track. Key metrics:
- One large custom package migration (Ecwid to BigCommerce) was swiftly resolved.
- We initiated detailed investigation on several complex customer requests requiring engineer input, particularly involving custom setups and mapping challenges.
- Engineers also managed complex, high-volume remigrations (e.g., Magento to WooCommerce) ensuring data integrity across multiple passes.
- We saw continued interest in cross-SaaS platform movement, managing several successful demos and completions involving Shopify to Wix.
